Customer Testimonials
I was thoroughly impressed with my car buying experience on Christmas Eve. My sales person Savannah was excellent between her and Eric they were very compassionate for my needs as I am disabled I called ahead and told them I was disabled my cars that I wanted to look at we’re up in the front of the store ready for me to test drive I asked if I could drive out of there with a car today and with all my wife being there they made it all happen including driving to My House to get her signatures on ...
I drove from another state to get my car late at night. Sarah and a few others whose names I can't recall (but were nonetheless very pleasant) made the purchase very pleasant and quick, despite the process continuing a little past closing.
I worked with David Cooper at VW of Streetsboro when I was selling my car. He is not only a great person, he also makes the experience very pleasant! He is professional and goes out of his way to make the customer happy. I would highly recommend seeing David Cooper for buying/selling a vehicle!
Worked with Tamara What a great experience!! Thank you for working so hard to get us the car we always wanted
The experience with Tamara was awesome. I really appreciated her professionalism and friendly personality. Thanks Girl!
David did an excellent job of buying my car. He was very efficient and provided me with an excellent quote for my car which I took.
The vehicle was priced very competitively and and was detailed very nicely at time of pick up. However, the sales person tried to push a $600 perma plate on me as a required purchase when is purchase when in fact it was not.
Robert was great He helped me get into a 2020 Audi . It’s my dream car I can not thank him enough
So happy with my experience with Tamara. I stopped for service at VW on my Audi, while passing through and wanted to look at the ID4. I made it VERY clear I wasn't buying, just passing through, driving home to Chicago. Tamara told me where the car was in the lot and I went outside. She came out with the key AND, I was shocked, a map of all the charging stations in the Chicago area!!! She did not hesitate to take the time to tell me all about the ID4 and I am very excited to get one ...
Sales staff were friendly, professional and listened to our needs. Negotiations were fairly quick and both sides were able to meet in the middle for an acceptable outcome for all. The showroom is always clean and comfortable. Not our first vehicled leased/purchased here, also not our last.
My experience with vw of Streetsboro went rather well. It seemed there was some miscommunication between the sales manager and I throughout the buying process but we came to a deal and all worked out well. Still waiting on them to fulfill a couple things on my vehicle that we agreed upon, over 2 weeks later. My saleswoman was Savannah McKee, I was happy to give her her first vehicle sale. She did an excellent job.
Purchasing from VW of Streetsboro was a terrific experience. There team made things simple and convenient for my needs . I purchased a used vehicle with out seeing it in person, when it was delivered to my surprise it was much nicer than I expected. I love my new vehicle.
Came down from Michigan Purchased a new Audi from Tamara What a small world!!! My boys just played ball against a team her brother is the coach of!!!! What a crazy coincidence!!
Visited with no appointment to look at a vehicle we saw on the web. Aaron met us as we entered. Everyone treated us very politely and professionally and we ended up buying a car. After the purchase Aaron then spent time with us giving us an introduction the the technology and the phone interface for our new car.. It was a very busy Saturday but the the team was very attentive to us through the whole purchase process. All in All one of the better dealership visits I have had.
Thanks Aaron and Marty for the great service and deal on the new VW. Polite and accommodating service from a great sales team and finance team.
##Lauren was amazing. I purchased a vehicle and she was amazing! I would absolutely recommend her and the team at VW Streetsboro for purchasing a vehicle I
Recent purchase at Volkswagen of Streetsboro - worked with Lauren when recently purchasing a new car. She was very pleasant to work with, worked in a timely manner and was prompt in providing answers to my questions, would work with her again. Chris in Sales was also very prompt, knowledgeable, nice and outgoing, would work with him again. Jacob, Aaron and Michael in Finance were tremendous to work with in a unique financing position, would work with them again.
I have had bad experiences at many other dealerships, but this place is different. mason made my experience quick and easy. I will forever be a customer.
Robert made buying my Audi so easy. I came in expecting a high pressure sales pitch.instead I ended up feeling like I was dealing with freinds
I walked in not knowing what I wanted. Mason showed me many options and really helped me decide. Mason and the whole team made this experience great!
Sarah was very friendly and efficient. This is my first time ever leasing and she answered all of my questions and helped me make the right choices for my lease. I was given a fair value for my trade and the finance team worked with me to get where I wanted to be. I walked in without an appointment expecting to test drive 1 or 2 cars just to get a feel for them. I did not intend to walk away with a new car, but that's exactly what happened. I have already shared Sarah's contact information with a friend ...
Quick, true pricing, straight forward, appreciate the honesty, Highly recommend
Stephanie my salesperson did a really nice job. I wanted to drive several cars before I made my decision. She got them all out and was really accommodating! I enjoyed buying my 2021 VW Jetta GLI ! The negotiations were honest and fair. When we arrived at a deal she expedited the delivery. Sales and credit manager were fantastic also. When you buy a car it can be a stressful experience. That was not the case at all at at VW of Streetsboro. Go see Stephanie !
This was my first Volkswagen and even though I initially arrived at the dealership very late everyone was very helpful, professional and courteous. Stephanie, my salesperson was excellent and focused on finding me exactly what I was looking for as well as informing me of options I may want to consider. I highly recommend working with her. My experience with Michael and Chris in Finance was also very positive and combined for a stress-free and pleasant car buying experience.
Everyone was very friendly. Salesman David Cooper was ready for us when we got there. It was a good car buying experience. Awesome! Fantastic! Great!
Zach was very helpful to making my first experience with vw of streetsboro a painless and fairly quick day. I'd recommend them and Zach to others.
Great dealership! My wife took her care for service VW Streetsboro. David handled every aspect of sales most excellently. Happy to recommend him. Couldn't have asked for a better deal. Thanks all!
The internet sales staff was a little slow to respond, but once I got connected to Sarah Pape, she was fantastic, and we made a deal via phone and email within an hour. When I arrived at the dealership, everyone was friendly and helpful and the SQ5 was just as it had been represented online. I travel to get the car I want, and have bought cars in multiple cities in multiple states, and the people at VW of Streetsboro made this transaction easier than most. Next time I'm shopping for a vehicle, I'll definitely check their inventory ...
Stephanie was awesome! Great experience and my 3rd VW SUV. Wanted to pull ahead due to parts delay in acquisition. They were happy to oblige
I had the pleasure of working with Robert Wells during my most recent visit and purchase from the VW Streetsboro dealership. I very much enjoyed working with Robert, he was professional, knowledgeable and personable. Robert took me step by step through the finance process, answering all my questions along the way. Robert exceeded my expectations when he simplified and streamlined the entire finance process by using a tablet and electronic signatures. I will ask for Robert the next time I visit the dealership to purchase a vehicle.
I worked with Hunter during my recent used car purchase from the VW of Streetsboro dealership. Hunter was very professional, knowledgeable and easy to work with. I've purchased other vehicles previously, however with Hunter's help the process seemed much easier this time. Based on my great and positive experience, I will not only recommend this dealership to my family and friends, I will definitely visit this dealership in the future for my next vehicle purchase.
Noah Howard was excellent! He was professional, kind, patient, and honest. He went above and beyond anytime the opportunity presented itself! I will always recommend this dealership. Thank you Noah!
I love my new Jeep and the customer service I received. Brittany was amazing, making sure everything I needed was done promptly! She made this the best “car buying” experience I’ve ever had in my life. I highly recommend Volkswagon of Streetsboro...don’t forget to ask for Brittany!!
Me and my wife had a great Experience. The car salesman was Robert, he did a wonderful job was very friendly and we ended up leaving with the vehicle he's good at what he does.
My husband and I took 2 cars home. Thank you for helping us get matching Tiguans. We love them. Work with Tamara!!!! We got one new and one used
We spent all day looking at dealerships for the perfect car for sister's disability. Met Tamara and felt so understood! Her son has the exact same disability, even shared his picture with us! She brought around every size vehicle we needed to see if it would work, including her OWN personal vehicle! What a wonderful experience! Ask for Tamara!!!!! You will NOT be disappointed
Tamara has taken every single call from my wife when she has questions, including when she had a flat tire and needed help. Highly recommend Tamara. She is so patient and understanding!!!
Noah Howard was very professional and got me in and out really fast. Also answered all my questions. I would recommend anybody that’s looking for a car to ask for him!!
It was one of my best experiences ever buying a car! Brittany was so friendly and took time with me. She got every vehicle I wanted to test drive! I never felt pressured like I did at the dealerships the day before!! I enjoyed my time spent there and with everyone who helped. We will be back to purchase another car with in the year!
Awesome working with Chris Everts the manager here who really got me the vehicle I wanted. He was able to help with what I had.
I am from Buffalo NY and I would use this dealership over and over! Their staff was AMAZING. Stephanie took control of this transaction and did everything she could to make it as smooth as possible and it went FLAWLESSLY. I would recommend this dealership 1000 times. Twins the truck is GORGEOUS as week!! TWO HUGE THUMBS UP!!
Great experience buying a car last month working with Chris. Easy to work with the finance and managers as well. Would highly recommend coming back to the dealership in the future.
My name is Adriane and Stephanie Hernandez is a great salesperson and did an awesome job with my car sale!! Excellent customer service very friendly.
I went with my niece to buy her first car. We worked with Robert and Mike. They were both great and made us feel at ease , no pressure what so ever . Highly recommend Robert
Robert was awesome, friendly and easy to work with. I would recommend him to anyone looking at purchasing a new vehicle. He listens to what you want and doesn't try to oversell you.
Chris and rob we’re both great in keeping me updated and working with my schedule also Chris likes anakin over Lucas!!!! He’s a 5 star in my books! Buy from them
Wonderful service from these employees. Made buying a new vehicle super easy and very uncomplicated. Will reccomend to anyone! Tamara was a joy to work with!!
very fair prices, easy to work with, and didn't take too long to get me into my new car! nice people that took care of me.
Stephanie was fantastic. I arrived early for my appointment and she was ready to help me and answer any questions I had. For my first time financing a vehicle, Stephanie and the entire crew made it a painless and easy experience.
Noah was very accommodating in helping me find my new car and not pushy at all. The hospitality was astounding, especially during this time of pandemic.
Thank you Tamara, Dalton, Stephen, and the crew at VW of Streetsboro for a pleasent buying experience! We ♥️ the Atlas Cross Sport SEL! Bill & Denise.
Stephanie Hernandez is an outstanding sales rep. No pressure, she’s just diligent about finding the right car for your needs & likes. My wife & I went looking to replace just one of our cars, but with Stephanie guiding us through their pre-owned selections, we found two cars we liked. She got my wife’s deal done on Saturday afternoon while I was still on the fence about purchasing two cars at once. The GM of the dealership offered to let me drive the car for the weekend and make up my mind, so I did. On Monday, I ...
I can’t say enough about VW of Streetsboro. I was in the market for a used vehicle. Stephanie Hernandez worked with me until we found something that would work for me and my family—and it’s exactly what I wanted. She was knowledgeable, friendly, and not the pushy person I expect car salespeople to be. I enjoyed working with her, and I’m loving my new vehicle. The finance team was great, too; I worked with Aaron and Stephen. I will recommend VW of Streetsboro and Stephanie to anyone I know who’s looking for a new car.
Tim was a really nice guy who treated us extremely well. I would recommend him to anyone looking to buy a new or used car. Was throughly focused on making us comfortable and happy while being there and waiting.
Stephanie was very helpful and easy to work with. She even helped hold and occupy my 9 month old so that I could focus on the the paperwork!
WOW!!! I was amazed. My Sales person Stephanie Hernandez, Tamara,Seth, Sales manager Brian Cherry, the wonderful managers and personals in service department, The two gentlemen in sales, as they were originally from Michigan, made my car buying experience so wonderful. I got a car that I really enjoy driving, but its the experience dealing with the personals at Volkswagen of Streetsboro that just made me feel real good about buying that car. Big thank you to Stephanie Hernandez, God bless you guys. Joe Mathai
No problems except dealership stated they could not accept my secured personal line of credit check and therefore I had to finance through a bank.
I had the best experience working with Stephanie that I have ever had purchasing a Car. She is lot of fun and an amazing Sales Woman. As long as she is there I'll be back for Service. I will definitely purchase my next Car from Stephanie. She is a pleasure to work with
Stephanie Hernandez is an excellent. Since I contacted the agency online, she was aware of the details. Very open to what I need and what I ask for. It was very easy to buy a car with her. No pressure and she made it very nice. She took care of repairing something from the car without being asked, she just gave me the news and even though I couldn't take the car that day, She came back one day when she was off. I thank her for her straining effort Desde que contacté a la agencia en línea, ...
Noah was very helpful in finding us the car we were looking for. We left feeling very happy with our new car! The waiting area is a plus too! Very nice! Thanks No
Casey Brown was very helpful!!! Had the car waiting, detailing was perfect. Helped us inspect it, and waited with us after hours while we closed on the vehicle! Excellent service.
Car was as advertised and at a good price. Staff, especially Zach Losha was great. Would buy here again. Car is beautiful and a bargain.
If you have any questions about visiting Volkswagen of Streetsboro , you shouldn’t . I work at a vw dealer in another state and could not get the car I wanted . Streetsboro had the car I wanted . I called and spoke with Aaron , and worked with him and Noah . I can honestly say it was the best buying experience I’ve ever had . they had the car spotless , with a big red bow ready for my arrival . Explained all the workings of the car , and had me in and out in no time . And I got an excellent deal to boot . ...
Dalton knows his product line and together with Michael we worked out a great deal. I have recommended VW Streetsboro to people and will continue in the future. I look forward to seeing you both at my first service. Thanks!
I had a great buying experience with Stephanie. She was diligent in making sure the vehicle I wanted to purchase was in a condition that was acceptable to me. She worked hard to make sure I was happy and got the car that I wanted for the price that made sense. I'd highly recommend working with her. I had a great experience.
Stephanie Hernandez was wonderful to work with. We found the right car for the right price but the vehicle has some rear-end damage which was keeping me from pulling the trigger. She arranged to have the vehicle repaired without raising the price of the vehicle. The repairs were performed and there is no sign of damage. I'm very, very happy.
Contacted them online about the availability of the vehicle, was contacted immediately, text message, email and telephone. I scheduled a visit, test drove and talked with Haider. My deal was prospectively put together. Everyone was very professional and friendly. I felt very comfortable and unpressured.Thanks guys...I pick up my new "baby" Friday.
The experience was amazing felt like I walked into a family reunion everyone was so welcoming and we were cracking jokes the whole time I will recommend if you are looking for your first car or a newer vehicle to come to Volkswagen in Streetsboro and ask for Stephanie
Omg they were such a great help , they handled me soo well , I was explained everything very well . Except the warranty plans but it was presented in the end and that’s fine . I will definitely recommend this place to everyone. Thanks Haider and Frances ‼️
As always, we get the best deal on our VWs from Streetsboro. Aaron and Stephanie were great helping us upgrade our ride. We highly recommend them.
She is very nice and a personable sales person. Definitely cares about her customers and not just out for a sale. Highly recommend this dealership and sales person. I love my Volkswagen!
She’s so helpful and answered so many questions!! I’d definitely advise anyone going to Volkswagen of Streetsbro to go to her to buy their car!!
I have been looking around for a VW Tiguan for some time and I must say that Rachelle has been outstanding. Her customer service skills are off the chart and her follow up is exceptional. Highly recommended!
Great customers service and explaining everything and communicating with me about things. Haider was great with me , as well as those in financing and I would definitely be back.
Deanna was totally awesome to work with! Very helpful, knowledgeable and not to mention easy to work with. Zero pressure, Zero xxxxxxxx, just ready to help! Thanks again for your assistance!
Great job Haider very knowledgeable about VW cars great asset to Streetsboro very easy to work with Thanks for making the deal possible happy we made the deal
Stephanie and Aaron did a great job in my hunt for a new vehicle. Stephanie was super friendly and very thorough describing the features I was looking for in a new car. She made the test drive very helpful. I love the color she pointed me toward that I hadn't considered before. Aaron was terrific in putting together a great deal. I asked for Aaron to give me his best deal the first time without a battle. He did as he said he would, providing a significantly better deal than another dealership. Great atmosphere and a great staff all ...
I am not the easiest car buyer to deal with and the whole team there was fantastic to work with, especially Stephanie Hernandez. Stephanie works hard and knows her stuff. The whole process only took about 90 minutes from test drive to signing the papers and getting the car detailed. Also, another 5 star rating for Tori Rivers. She kept in constant contact with me and definitely got the ball rolling and kept the process moving.
I wanted something different I was tired of everything looking like a station wagon . then I stop at Streetsboro VW and found some diesel Passat's that sparked my interest and a great sales man who answered all my question he was Dalton Burns .
Michael and VW of Streetsboro were very welcoming and very communicative from our first contact through the end of our transaction. The dealership is clean and uncluttered, I would say well organized. Michael was knowledgeable, Honest and concise in his dealings with me throughout the process of purchasing an automobile from him. He did his best to accommodate all of my requests and when somethings were out of his hands he was straightforward and letting me know. The car was finally delivered to my home fully detailed with all necessary safety updates Thank you Michael!
Great customer service GM very nice guy Stephanie rising star excellent job the staff were very friendly and professional great atmosphere Would recommend no brainer
Aaron was referred to me from close friends. From the moment I walked in door, I knew I was leaving with a Volkswagen. Aaron had Michael handle the deal and he was wonderful. I had some issues with my brakes, but Aaron went above and beyond to make sure my car was fixed. I look forward to buying from him again!
We had a great experience with the entire team. Aaron the sales manager went above and beyond to ensure that we got the service and deal needed for us to pull the trigger on a new Atlas.
The experience here was great from start to finish. The staff was very friendly and helpful throughout the entire process. They answered the questions that I had, addressed any concerns, and were dedicated to finding me the perfect car for an awesome deal! Deanna and Aaron made me feel comfortable and relaxed. They also made themselves available for any questions down the road. I drove away with a car that I love already and can't wait to drive it more.
Michael, Good evening. I'm tired after a long day as you must be as well. However, I have some insights I want to share with you & do not want to lose my thoughts simply because I am tired. FIRST OF ALL, THANK YOU VERY MUCH FOR THE FIRST CLASS CAR BUYING EXPERIENCE. As we started communicating about a week ago, I commend you for the excellent dialog. Each step of the way built more trust & eventually the sale was birthed. Whether we discussed vehicle features, pricing, specific dealer protocols, wheel swap, etc., etc. you crossed the t'...
Looking for a used car is really a hard job. The people here were very kind and patient. My car was in excellent condition and I was very happy with the deal that was offered.
Aaron and Deanna worked with me to establish a competitive price for the vehicle I wished to purchase over email and phone so that I spent a minimal amount of time in the dealership. Everyone in the dealership was personable and there were no surprises about the vehicle or the deal when I arrived at the dealership. I would not hesitate to buy another vehicle from this dealer.
We had 2 VW dealerships closer to our home but traveled further because of the care your staff took in serving our needs. The sales assistance Zachary provided was outstanding.He was very knowledgable of your product and took the time to demonstrate all of the features during our test drive and again upon delivery. You then quickly located our vehicle in Indiana and arranged for transport to accommodate our schedule. The trade in we recieved for our old vehicle and the price paid for our new Atlas were amazing and we could not have been more satisfied. We have been ...
Ismael Dejesus-Torres was an awesome salesman. The front desk was very friendly the finance department worked with us without a fight. I’m going to recommend this dealer and salesmen to my friends and family
Zach is absolutely great. From his customer service to general knowledge about cars he’s definitely exceeded my expectations. Would definitely recommend working with him if your looking to buy a car. Thanks Zach!!!!
Ish is very knowledgeable. Has a great personality. We were treated very well. Great experience . He made sure if we had a drink or needed anything. Very outgoing
Aaron and Zach were such a breath of fresh air when looking to purchase a new vehicle. They were very informative and helpful when we were trying to make a decision. It was a fun and productive process, not the one most people dread. No wheeling and dealing. Very accommodating and no games. We love our new vehicle and can't thank them enough!
Ish was a great salesman and worked really hard to get me into the car I wanted. My experience was great from financing to the overall sale.
I want to thank everyone at Volkswagen Streetsboro for making this an amazing experience you guys made this such a smooth process everyone was so professional and I would recommend this dealership. Thanks guys!
My first car buying experience with Volkswagen of Streetsboro went so well that I went back just a few days later for another! Ish made the second car buying process just as easy as the first. In and out with a brand in Tiguan with plenty of time to spare before heading to work.
Really friendly experienced staff with a great attitude.Caring people.Concerned for the customer.The service is excellent, you always know what you are paying for, would highly recommend to others.More than happy to continue servicing and/ or repairing current and future VW vehicles
I have gotten multiple oil changes here, spark plugs, brakes & pads, and transmission fluid over the years. Bill the service manager always helps me out and answers all my questions. These guys do amazing work, always have service specials going on, and always go the extra mile (Noticed they put some touch up paint inside the door on a spot that was an eye sore before)! At my previous job they would pick my car up and have it dropped back off before my shift ended, can’t say enough good things about Streetsboro VW!
I have been using VW Streetsboro to service my cars for a couple years now. I recommend them highly!Everyone is kind and very knowledgeable. They always take great care of me and all my vehicles needs.They still focus on quality and customer service. Extra shout out to Bill H , Missy L and Mike B with Service Dept for taking the extra time out to answer all my questions and explain everything I needed to know. Friendly , honest and great full service at a great price. Great experience!
