The service staff are very nice the sales people don't follow up.
Service Department, Missy in particular, was outstanding during my first visit to this dealer. I stopped by unannounced, late in a day with EPC, check engine, rough ride problem with my Jetta. They gave me a loner car immediately since it was too late to inspect the car. The whole next day, Missy spent working with my independent extended service company, very painful to deal with, just for them to acknowledge warranty and to pay a small portion of the cost. I kept a loaner car for another day, until everything was resolved. My car repair was proper and without further issues. I was just impressed with the way my whole visit was handled.
Love Streetsboro VW.Everyone is welcoming and knowledgeable. Showroom smells so good, I dont mind waiting while they work on my Atlas. Coffee, water, tea and coco are always ready to drink. Clean. Always leave with a freshly washed car. I would highly recommend Streetsboro VW. Great place!
Volkswagen of Streetsboro Exceeded All my expectations in car buying. Got a great deal, on a beautiful car, with excellent customer service. A big thanks to the staff that went above and beyond. I'm a very happy girl.... Thank you DAVORISE and Staff. ☆☆☆☆☆ See More
Great service - everything was done on time. The loaner car was great - clean and lots of gas in it. It was waiting for me women I arrived. Being able to pay on line before picking the car up makes the checkout process very quick. And having my car washed was great especially in winter when it was covered in salt. Good job - keep up the good work.
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